Emporio Cancun, Cancun

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Key details

About the Resort

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500

Close to the beach

Perfect

8.0

7.7

/10

4.0

3.4

Loved by guests

Comfortable beds
Clean rooms
Servicial staff
Beautiful beach
Excellent location

"Our ocean front room was spectacular with an amazing view."

Suzi E from United Kingdom

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"The infinity pool with bar overlooking the beach was great, lots to love, just need more shaded loungers on the beach!"

Chris

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"We were able to check in early. And because it was my wifes bday, they upgraded our room."

Angelo

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Location

Emporio Cancún is situated on a prime beachfront location, offering direct access to a smoke-free beach. The hotel is set in one of Mexico's most important vacation destinations, providing guests the opportunity to explore the cultural and recreational attractions of Cancún. It is also conveniently located near various local sites and activities that encapsulate the essence of this cosmopolitan city.

Children

At Emporio Cancún, children can stay for free, allowing families to enjoy a stress-free getaway. The hotel is equipped with amenities tailored for family enjoyment. This makes it a suitable choice for parents seeking a budget-friendly vacation without compromising on leisure activities.

Amenities

The hotel offers a variety of amenities, including a 24-hour gym, ensuring guests can maintain their fitness routines. Guests can also enjoy bike tours, allowing them to explore the stunning surroundings actively. Parking facilities are available, making it easier for those traveling by car.

Dining

Emporio Cancún offers an all-inclusive dining experience, ensuring guests have access to a range of culinary options throughout their stay. The hotel provides multiple dining venues to satisfy diverse tastes. This arrangement allows for both relaxing meals and quick snacks without any additional costs.

Business Services

The hotel provides services tailored for business travelers, including meeting spaces for corporate events. Attention to detail and personalized service can ensure successful meetings and events. This focus on corporate needs makes it a practical choice for professionals traveling for work.

Highlights

Location: Prime beachfront access

Children: Kids stay free

Amenities: 24-hour gym & bike tours

Dining: All-inclusive dining options

“While the beachfront location and multiple pools are appealing, reports of cleanliness issues and inconsistent service raise concerns. The lack of handicap accessibility, despite assurances, also detracts from an otherwise family-friendly destination. A refresh of the facilities and a focus on service consistency would significantly improve the experience here.”

James DavidEditor-in-Chief at Toresort

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

2 persons

35 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe King Ocean Front Suite

2 persons

40 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Double Room Partial Ocean View

2 persons

35 m²

2 Double beds

Partial View

Shower

Coffee machine

room details

Swim Up Ocean Front Double Adults Only

2 persons

35 m²

2 Double beds

Shower

Coffee machine

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Private beach
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Water sports
Golf course
Billiard tables
Table tennis
Yoga class

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Air conditioning
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Emporio Cancun, guests can savor diverse dining experiences, featuring traditional and modern influences across several venues. Delight in authentic local flavors, international delights, and cozy atmospheres, perfect for creating memorable meals at any time of the day.

CúA

International

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Enjoy breakfast, lunch, and dinner featuring a blend of international flavors. The relaxed setting is perfect for family gatherings or leisurely meals.

Reservation

Open for breakfast, lunch, and dinner

Bacoli

Italian

Ambiance

Traditional

Key Offerings

Indulge in hearty Italian dishes from pasta to pizza at Bacoli, where a charming atmosphere invites diners to unwind and enjoy flavorful meals.

Reservation

Recommended

Open for dinner (Tuesday to Sunday, from 18:00 to 23:00)

Sunset Grill

Mexican

Ambiance

Family friendly, Traditional

Key Offerings

Savor classic Mexican dishes in a friendly setting, ideal for family dinners. Sunset Grill embodies the warmth of Mexican hospitality.

Reservation

Recommended

Open for dinner (Wednesday to Sunday, from 18:00 to 23:00)

Location

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

1.9 km

Landmark

El Rey Archaeological Zone

2.0 km

Landmark

Iberostar Cancun Golf Course

1.2 km

Landmark

Extreme Games Cancun

1.3 km

Landmark

Dolphinaris Cancun

2.1 km

Landmark

Avenida Kukulkan

3.4 km

Night club

H Roof

2.2 km

Mall

Luxury Avenue

3.2 km

Museum

Museo Subacuatico de Arte

3.4 km

Landmark

Museo Sensorial del Tequila

3.4 km

Beach

Playa Marlin

3.6 km

Landmark

Laguna Nichupte

3.5 km

Landmark

Marlin Beach

3.5 km

Aquarium

Interactive Aquarium

4.2 km

Museum

Cancun Wax Museum

4.3 km

Landmark

Scorpion's Temple ruins

4.4 km

Landmark

Yamil Lu'um Archeological Site

4.4 km

Mall

La Madonna

4.2 km

Park

arte Garden

4.3 km

Landmark

Laguna del amor

4.5 km

Spa Centre

NIZUC Resort & Spa

4.6 km

Landmark

Museo de Arte Popular Mexicano

5.3 km

Theme Park

Ventura Park Cancun

6.8 km

Nearby

Museum

Mayan Museum of Cancun

270 m

Museum

Parque Maya Cancun

390 m

Restaurants

Bacoli Tratoria

20 m

Boulevard Kukulcan Km 17

Captain's Cove

270 m

Blvd Kukulkan Km 16. 5

Pina Colada Restaurant

170 m

Boulevard Kukulcan Omni Hotels & Resort

Spices Restaurant

370 m

Boulevard Kukulcan Km. 17

Galeon Columbus

370 m

Blvd Kukulcan 16.6

Terranostra

370 m

Boulevard Kukulcan Km 21

Sunset Bar

370 m

Boulevard Kukulcan km 20 at Westin Resort & Spa

Pancho & Willy's Cantina

290 m

KM 16 Kukulcan Blvd - at Captain's Cove

Cayo Largo Restaurant

1.3 km

Kukulcan Boulevard 17. 5 km Royal Islander Hotel

Explore Cancun

Local Insights Near Emporio Cancun

Mayan Museum of Cancun

4 minutes' walk

Exhibits showcasing Mayan culture and history. Features immersive galleries and beautiful gardens.

El Rey Archaeological Zone

25 minutes' walk

Ancient Mayan ruins with fascinating structures and diverse iguanas. Guided tours available.

Dolphinaris Cancun

25 minutes' walk

Interactive dolphin experiences in a beautiful setting. Offers various packages and educational programs.

Extreme Games Cancun

15 minutes' walk

Thrilling outdoor activities including zip-lining and obstacle courses. Suitable for all adventure lovers.

Parque Maya Cancun

5 minutes' walk

Relaxing park with native flora and fauna, ideal for picnics and nature walks.

Bacoli Tratoria

1 minute' walk

Italian cuisine in a cozy atmosphere. Known for their fresh pasta and delightful pizzas.

Captain's Cove

4 minutes' walk

Waterfront restaurant offering seafood and Mexican dishes. Signature dishes include fresh ceviche and fish tacos.

Pina Colada Restaurant

3 minutes' walk

Casual dining with local favorites and tropical drinks. Known for its vibrant decor and friendly service.

H Roof

25 minutes' walk

Rooftop bar with stunning views and live DJ performances. A perfect spot for nightlife enthusiasts.

Cancun Wax Museum

45 minutes' walk

Unique wax figures and fun photo opportunities. Family-friendly venue with interactive exhibits.

Getting around

City Centre

Cancun18 min · 12.0 km

Airports

Cancun International Airport (CUN)24 min · 16.0 km

Isla Mujeres, Quintana Roo (ISJ)51 min · 33.7 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel offers a full breakfast at the price of MXN 545 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

594

Former name

The Royal Mayan

Questions of the users

About Emporio Cancun

Can you share what the all-inclusive package at Emporio Cancun includes?

05 March 2024

The all-inclusive package covers all meals including breakfast, lunch, and dinner, as well as a variety of beverages and snacks throughout your stay.

Is the beach area accessible for guests right now?

10 April 2024

Currently, the beach at Emporio Cancun is open for guests to enjoy.

What can guests expect from a swim-up oceanfront room?

15 May 2024

A swim-up oceanfront room provides direct access to the new infinity pool and the beach, allowing easy transition between the two.

Are alcoholic beverages included in the all-inclusive meal plan?

20 June 2024

Yes, the all-inclusive plan encompasses both alcoholic and non-alcoholic beverages, along with meals and snacks.

How do payment options work for reservations at Emporio Cancun?

25 July 2024

A 50% charge of the total reservation amount will be processed five days prior to your arrival date, but you can choose your payment method upon check-in.

Is PCR testing available for guests at the hotel?

30 August 2024

Yes, PCR testing is available, and it is recommended to inquire at the front desk upon arrival for details and booking.

Are there any food and beverage services available during the pandemic?

04 September 2024

Yes, the hotel's restaurant and bar are operating and provide meals and drinks for guests.

Can I pay for my stay with a credit card that is under a different name?

09 October 2024

Payments can be made using any credit card, regardless of the name it is booked under, whether in full, cash, or a combination of both.

What dining options are available for guests staying in the all-inclusive package?

14 November 2024

The all-inclusive package allows access to three different restaurants, providing a variety of dining experiences, including a new restaurant with ocean views.

Is there free Wi-Fi access for guests throughout the resort?

19 December 2024

Yes, Wi-Fi is complimentary and accessible for all guests across the entire resort.

How far is the private beach from the hotel property?

02 January 2025

The private beach is adjacent to the property, allowing guests easy access without the need for additional transportation.