"Our ocean front room was spectacular with an amazing view."
Suzi E from United Kingdom
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"The infinity pool with bar overlooking the beach was great, lots to love, just need more shaded loungers on the beach!"
Chris
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"We were able to check in early. And because it was my wifes bday, they upgraded our room."
Angelo
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Location
Nestled on the shoreline of Cancun's famous beaches, Emporio Cancun offers immediate access to the sun and sea. The hotel's smoke-free beachfront ensures a clean and enjoyable environment for all guests. Families can benefit from the convenient location to nearby attractions and activities.
Family-Friendly Amenities
Children can stay for free at Emporio Cancun, making it an attractive choice for families. Various activities are available to keep younger guests engaged, adding to the family-oriented atmosphere. This invites families to spend quality time together at the hotel's multiple offerings.
Dining Options
Emporio Cancun provides diverse dining choices that cater to various tastes and dietary preferences. With options for all-inclusive packages, guests can enjoy meals without needing to leave the resort. Special menus may also be available for children, ensuring dining experiences for the whole family.
Wellness and Fitness
The hotel includes a gym that operates 24 hours a day, ensuring guests can maintain their fitness routines while on vacation. Bike tours are also available, offering an active way to explore the surrounding area. These amenities promote health-conscious choices for all guests.
Event and Business Facilities
Emporio Cancun accommodates corporate meetings and events with exceptional detail and personalized attention. Various rooms are available for small gatherings or large conferences, supporting diverse meeting needs. The dedicated staff ensures a seamless experience for business guests.
Highlights
Location: Playa es libre de humo
Family-Friendly: Los NIÑOS se hospedan GRATIS
Dining: All Inclusive options available
Wellness: Gimnasio 24 hrs
Activities: Tour de bicis
Business: Eventos especiales available
“While the beachfront location and multiple pools are appealing, reports of cleanliness issues and inconsistent service raise concerns. The lack of handicap accessibility, despite assurances, also detracts from an otherwise family-friendly destination. A refresh of the facilities and a focus on service consistency would significantly improve the experience here.”
James DavidEditor-in-Chief at Toresort
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Select your room type
Emporio Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
380 sq. feet
2 Double beds
Shower
Coffee machine
room details
Deluxe King Ocean Front Suite
2 persons
435 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Double Room Partial Ocean View
2 persons
380 sq. feet
2 Double beds
Shower
Coffee machine
room details
Swim Up Ocean Front Double Adults Only
2 persons
380 sq. feet
2 Double beds
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
Emporio Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.1/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Private beach
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Water sports
Golf course
Billiard tables
Table tennis
Yoga class
Services
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Emporio Cancun, guests can savor diverse dining experiences, featuring traditional and modern influences across several venues. Delight in authentic local flavors, international delights, and cozy atmospheres, perfect for creating memorable meals at any time of the day.
CúA
International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Enjoy breakfast, lunch, and dinner featuring a blend of international flavors. The relaxed setting is perfect for family gatherings or leisurely meals.
Reservation
No
Open for breakfast, lunch, and dinner
Bacoli
Italian
Ambiance
Traditional
Key Offerings
Indulge in hearty Italian dishes from pasta to pizza at Bacoli, where a charming atmosphere invites diners to unwind and enjoy flavorful meals.
Reservation
Recommended
Open for dinner (Tuesday to Sunday, from 18:00 to 23:00)
Sunset Grill
Mexican
Ambiance
Family friendly, Traditional
Key Offerings
Savor classic Mexican dishes in a friendly setting, ideal for family dinners. Sunset Grill embodies the warmth of Mexican hospitality.
Reservation
Recommended
Open for dinner (Wednesday to Sunday, from 18:00 to 23:00)
Exhibits showcasing Mayan culture and history. Features immersive galleries and beautiful gardens.
El Rey Archaeological Zone
25 minutes' walk
Ancient Mayan ruins with fascinating structures and diverse iguanas. Guided tours available.
Dolphinaris Cancun
25 minutes' walk
Interactive dolphin experiences in a beautiful setting. Offers various packages and educational programs.
Extreme Games Cancun
15 minutes' walk
Thrilling outdoor activities including zip-lining and obstacle courses. Suitable for all adventure lovers.
Parque Maya Cancun
5 minutes' walk
Relaxing park with native flora and fauna, ideal for picnics and nature walks.
Bacoli Tratoria
1 minute' walk
Italian cuisine in a cozy atmosphere. Known for their fresh pasta and delightful pizzas.
Captain's Cove
4 minutes' walk
Waterfront restaurant offering seafood and Mexican dishes. Signature dishes include fresh ceviche and fish tacos.
Pina Colada Restaurant
3 minutes' walk
Casual dining with local favorites and tropical drinks. Known for its vibrant decor and friendly service.
H Roof
25 minutes' walk
Rooftop bar with stunning views and live DJ performances. A perfect spot for nightlife enthusiasts.
Cancun Wax Museum
45 minutes' walk
Unique wax figures and fun photo opportunities. Family-friendly venue with interactive exhibits.
Getting around
City Centre
Cancun18 min
·
7.5
mi
Airports
Cancun International Airport (CUN)24 min
·
9.9
mi
Isla Mujeres, Quintana Roo (ISJ)51 min
·
20.9
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 545 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
594
Former name
The Royal Mayan
Reviews and Ratings
Feedback about Emporio Cancun from previous guests about their experience
Review score
Based on 2661 verified reviews
7.8/10
Very good
76%
Recommend
Breakfast
7.7/10
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.1/10
Free Wi-Fi
8.1/10
Location
8.7/10
Paid Wi-Fi
7.0/10
Staff
8.3/10
Value for money
7.8/10
Pros
Ocean view
Spacious room
Stunning beach
Cons
Cold pools
Guest reviews
based on 3647 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Emporio Cancun
Can you share what the all-inclusive package at Emporio Cancun includes?
05 March 2024
The all-inclusive package covers all meals including breakfast, lunch, and dinner, as well as a variety of beverages and snacks throughout your stay.
Is the beach area accessible for guests right now?
10 April 2024
Currently, the beach at Emporio Cancun is open for guests to enjoy.
What can guests expect from a swim-up oceanfront room?
15 May 2024
A swim-up oceanfront room provides direct access to the new infinity pool and the beach, allowing easy transition between the two.
Are alcoholic beverages included in the all-inclusive meal plan?
20 June 2024
Yes, the all-inclusive plan encompasses both alcoholic and non-alcoholic beverages, along with meals and snacks.
How do payment options work for reservations at Emporio Cancun?
25 July 2024
A 50% charge of the total reservation amount will be processed five days prior to your arrival date, but you can choose your payment method upon check-in.
Is PCR testing available for guests at the hotel?
30 August 2024
Yes, PCR testing is available, and it is recommended to inquire at the front desk upon arrival for details and booking.
Are there any food and beverage services available during the pandemic?
04 September 2024
Yes, the hotel's restaurant and bar are operating and provide meals and drinks for guests.
Can I pay for my stay with a credit card that is under a different name?
09 October 2024
Payments can be made using any credit card, regardless of the name it is booked under, whether in full, cash, or a combination of both.
What dining options are available for guests staying in the all-inclusive package?
14 November 2024
The all-inclusive package allows access to three different restaurants, providing a variety of dining experiences, including a new restaurant with ocean views.
Is there free Wi-Fi access for guests throughout the resort?
19 December 2024
Yes, Wi-Fi is complimentary and accessible for all guests across the entire resort.
How far is the private beach from the hotel property?
02 January 2025
The private beach is adjacent to the property, allowing guests easy access without the need for additional transportation.